Why can't my students access their StudyForge Lessons?

Learn how to fix the error message: "User group not yet setup. Your teacher needs to log into StudyForge via the same LTI link and set up this user group before you can access StudyForge."

You need to be in control of whether or not your school is spending the licenses they have purchased. To this effect, teachers need to access StudyForge, from each course in your LMS, before their students access.

If your students report the following error message here is how to fix it.

User group not yet setup. Your teacher needs to log into StudyForge via the same LTI link and set up this user group before you can access StudyForge.

LTI Request Id: #######

Open the course to students:

Go to the course homepage in your LMS and click on a StudyForge lesson.

Note: Make sure to click on a lesson and not on a link to a file such as a PDF hosted by StudyForge or a StudyForge Activity. StudyForge can only detect the license type when a lesson link is opened.

You will then see the Manage Group page. From here, you can:

1. Change the name of your group within StudyForge.

2. Note the license type for the course. 

Note: This is set automatically by StudyForge based on the link that you accessed to get here.

3. Select Yes to open the course to students. 

4. Save your changes.

Why cant my students access their StudyForge Lessons_1-2

Once you select Yes under Open to Students then students will stop receiving the error message and will be able to enjoy their course! They will also start spending the licenses that your school has purchased, so only select this when you are ready for that to happen.