---
title: Invalid Credentials Error
description: What to do when you get the invalid credentials error message when trying to log directly into StudyForge.
---

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# Invalid Credentials Error

## What to do when you get the invalid credentials error message when trying to log directly into StudyForge.

![](https://help.studyforge.net/hubfs/image-png-Oct-05-2021-09-13-02-75-PM.png)

If you see **Invalid credentials** when you're trying to log directly into StudyForge, it means your login information is not correct. You have typed in the username, password, or both incorrectly. If you can't remember what the actual password is, click on **Forgot your password?** If you've forgotten your username, please contact [support@studyforge.net](mailto:support@studyforge.net) and we will look into this for you.

 

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