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  2. Managing Licenses

How to unenroll a student and refund a license.

StudyForge has a 21 day grace period in which a teacher can withdraw a student and refund the license back into the School's account.

1. On the teacher’s StudyForge navigation bar, click the hamburger menu.Hamburger menu

 

2. Click Manager Users
Teacher Manage Users - Refund student pt. 1


3. Use the search bar to the left and type in the student's name.

Search Filter

 

4. When the student you need to refund appears, click on their Enrolment Expires On date.

Teacher Manage Users - Refund student pt. 2

 

5. Click Refund and the student will be unenrolled and the license put back into the School’s account.

Teacher Manage Users - Refund student pt. 3